Domain Expertise
Our Domain Expertise built over a period of a decades. The Only Indian company with expertise in almost every aspect of Express business.
Customer Service
Our Dedicated Customer Service Department at Branch level for all queries & Pickup / Delivery coordination. On line tracking of consignments and providence of scanned copy of POD on net.
About Deft Logistics
Deft Logistics, founded in year 2013 is an established supply chain organisation. We provide Cargo & Courier support to the clients within India & its vicinity. The company and its employees work in consonance with company’s policy of providing intelligent logistical solutions, being Reliable for all the services provided and totally Accountable for freight forwarding from origin to destination.
Our offerings range from warehousing space; hiring / leasing of material handling facilities, packaging / re-packaging capabilities to Distribution / re-distribution competence. Deft Logistics meets the need of 6 industries / organization in Mumbai district. We handle on an average, 20,000 consignments (small & big cartons; wooden boxes/ crates; bags and machinery items) per month.
Objective
Meet customer logistic needs by thorough understanding of his wants & translating it into controlled effective activities to optimize delivery process. Achieve customer comfort through proactive warm interfaces and ample information availability. Utilize the knowledge gained to continuously add value to offered services.
Our Mission
- To be an organization that offers services best suited to customer needs.
- To be an organisation that meets & exceeds customer expectations repeatedly.
- To be an organisation that offers live and warm customer interface between consignor & consignee.
- To be an organization that utilizes its experience and knowledge to provide customers recommendations and solutions to optimize logistic chain.
- To be an organization that is evaluated on the basis of services offered and not on cost alone.
- To be an organization that has a passion for continuous learning & improvement in activities it conducts.
Our Strengths
- Flexible in operations and methodology.
- Customization of services best suited to customer need.
- A team of dedicated trained personnel.
- Ability to utilize learning, acquired us to optimize logistic process.
- Ability to ensure 100% return of Hard copies of Delivery Chalan & Invoices duly acknowledged by consignee.
- Customized Pick up & delivery options, even on Sundays & Holidays.
- Availability of Dedicated Manpower Services (DMS) to meet customized requirements.
- Ability to provide Special handling for Problem packages with odd shape, dimension, weight and paperwork etc.
- Relationship & interfaces with organizations in field of logistics.
Geographical Network
- A wide network of express distribution centres ensuring Door-to-Door delivery of consignments to more than 400 locations across the country.
- Branches in all Metro cities equipped with trained staff & latest materials to handle the shipments.
- A network of offices and express distribution centres throughout India.
- Over 300 front line field force has hi-tech equipment like PDAs, scanners, bar-code readers and mobile communication facilities.
IT Infrastructure:
- For making our customers tracking service (real time) we developed and deployed an integrated suite of logistics ERP” to integrate all courier activities of its customers and provide them pipeline visibility.
- A captive network of seamless data transfer.
- A robust Business Continuity process and Disaster Recovery infrastructure.
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